Technical Support
Click here in case you are experiencing technical problems with our software, or need information.
Lost Activation key
If you have lost the activation key for one of our products, please click here to get it back.
F.A.Q
Click above to see a list of frequently asked questions and their solutions.
Contact :: Technical Support
If you wish to ask any technical questions or submit any suggestions concerning possible improvements or ideas you may have for any of the software, please do not hesitate to contact our team by filling in the following form. We will reply as quickly as possible.
 
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Contact :: Lost activation key
Important: The activation key & download link will be sent to your registered email address. Don't forget to check your spam box. If your address has changed since you registered, please contact us at contact@koyotesoft.com and don't forget to specify your name, the original registered email and the software.
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Contact :: Frequently asked questions

1- I purchased the software and did not receive my activation key, what should i do?

Did you checked your spambox? If it has been more than 24 hours, please contact us filling our technical support form with your name and email address.

2- My Activation key does not work, what can i do?

You must copy and paste the name and serial as given. You must respect small and capital letters. Also make sure you have installed the latest version of the software. Indeed, activation keys are compatible with the latest versions of the software available on our website.

3- Where do I enter my activation key?

You should go to the "Information" window and then click on "Register". A new window will appears where you will be able to enter name and key as received.

4- My serial is no more working with the latest version of the software, what can i do?

On this page, click in the left menu on "Lost Activation Key" and enter the email used with PayPal to purchase the software. A valid activation key for the latest version of the software will be sent to you. (Don't forget to check spambox)

5- I can't download the software, The setup is corrupted

You must remove your temporary internet files and then download again the software.

6- I can't update the software, it's still the same version

You must first remove your temporary internet files. Then, download and install again the software.

7- Can i purchase your softwares without using paypal?

Currently, Paypal is the only way available to purchase our software.

This list will be updated as and extent of the questions most frequently asked questions.

Updated on November 30th 2009.